Trust & Transparency

Editorial Policy & Standards

Valley West Insurance is committed to providing accurate, helpful, and unbiased insurance information to Nevada families and businesses. This editorial policy outlines our content creation, review, and update process.

Last Updated: December 23, 2024

This policy is reviewed quarterly to ensure it reflects our current practices and industry best standards.

Our Editorial Mission

Valley West Insurance exists to help Nevada residents make informed insurance decisions. Our content is designed to:

Educate

Explain complex insurance concepts in plain language that anyone can understand, regardless of prior insurance knowledge.

Guide

Provide actionable steps and decision frameworks to help readers choose the right coverage for their unique situations.

Remain Unbiased

Present facts objectively without favoring specific carriers or products unless justified by clear evidence and disclosed reasoning.

Build Trust

Earn reader confidence through transparency about our methods, sources, credentials, and business model.

People-First Content Philosophy

We follow Google's "helpful content" guidelines by creating content for people, not search engines. Every article answers real questions from Nevada insurance customers and provides genuine value—not keyword-stuffed filler designed only to rank.

Content Creation Process

1

Topic Selection

Content topics come from:

  • Client Questions: Real questions from Nevada customers during consultations
  • Search Data: Keywords showing what Nevadans are actively searching for
  • Regulatory Changes: Nevada law updates that impact insurance requirements
  • Industry Trends: Emerging insurance products or coverage gaps
2

Research & Writing

Our licensed insurance agents and content team:

  • Reference Nevada insurance statutes (NRS Chapter 687B, 690B)
  • Consult Nevada Division of Insurance official guidance
  • Review carrier policy documents and underwriting guidelines
  • Analyze current rate data from multiple carriers
  • Include Nevada-specific examples and scenarios
3

Source Standards

We cite authoritative sources including:

  • Government: Nevada DOI, DMV, state legislature
  • Legal: Nevada Revised Statutes, administrative codes
  • Industry: Insurance Information Institute, AM Best, carrier publications
  • Data: Internal client data, rate surveys, market studies (anonymized)

What We Don't Do

  • Copy content from competitors or other websites
  • Use AI to generate complete articles without human review and editing
  • Make guarantees about rates or approval without disclosures
  • Recommend coverage based on commission potential

Content Review & Quality Control

Every piece of content undergoes a multi-layer review process before publication:

Content Editor Review

Checks for clarity, structure, grammar, and reader experience. Ensures content follows our style guide and answers the reader's question completely.

Licensed Agent Review

A Nevada-licensed insurance agent verifies all technical accuracy, coverage descriptions, legal requirements, and Nevada-specific information.

Our Reviewers Hold:

  • • Nevada Property & Casualty License
  • • Nevada Life & Health License
  • • 10+ years Nevada insurance experience

Compliance Review

Ensures content complies with Nevada insurance regulations, advertising guidelines, and fair business practices. No misleading claims, proper disclosures included.

Fact-Checking Standards

We verify:

  • Nevada minimum coverage requirements against current NRS statutes
  • Rate estimates against real carrier quotes (updated quarterly)
  • Coverage definitions against ISO policy language
  • Penalty amounts against Nevada DMV/DOI official resources
  • Statistics by citing primary source (no tertiary referencing)

Publishing Standards

Content is published only after all reviewers approve. Each published article includes:

Publication date
Last updated date
Reviewed-by attribution
Content type designation

Accuracy & Update Schedule

Content Freshness Commitment

Insurance information changes frequently due to law updates, rate adjustments, and product changes. We maintain content accuracy through scheduled reviews:

Weekly Updates

Nevada law changes, regulatory announcements, carrier news affecting coverage availability

Quarterly Reviews

Rate data studies, cost estimates, coverage comparisons, and calculator assumptions

Annual Reviews

Complete content audit of all guides, examples refreshed with current scenarios, broken links fixed

Immediate Updates

Major Nevada insurance law changes, carrier insolvencies, coverage elimination alerts

When Information May Become Outdated

Despite our best efforts, some information may become outdated between reviews. We include disclosures on time-sensitive content:

Typical Disclosure: "Rate estimates are based on [date] data and may change. Actual quotes depend on your unique profile, driving history, credit, and carrier underwriting. Contact us for current rates."

Corrections & Feedback Policy

We Value Your Feedback

If you find inaccurate, outdated, or unclear information on our website, please let us know immediately. We're committed to fixing errors promptly and transparently.

Report an Error

Email us at [email protected] with:

  • • Page URL where error appears
  • • Description of the error
  • • Correct information (if known)
  • • Source/citation for correction

Our Response Timeline

  • Critical errors (legal requirements, safety): Fixed within 24 hours
  • Factual errors (rates, dates, numbers): Fixed within 3 business days
  • Minor errors (typos, formatting): Fixed within 7 business days

How We Handle Corrections

When we identify or receive notification of an error:

  1. We verify the error with authoritative sources
  2. We correct the content immediately
  3. We update the "Last updated" date
  4. For significant corrections, we add a "Correction" note at the top of the article specifying what was changed and when
  5. We respond to the person who reported the error (if contact provided)

No Guarantees Disclaimer

While we strive for accuracy, the information on this website is for educational purposes only and should not be considered legal, financial, or insurance advice. Insurance rates, coverage availability, and requirements vary based on individual circumstances and carrier underwriting. Always verify current information with licensed professionals and read your policy documents carefully.

Business Model Transparency

How We Make Money

Valley West Insurance is an independent insurance agency. We earn commissions from insurance carriers when clients purchase policies through us. This is standard in the insurance industry.

Important: Commission rates vary by carrier and product type, but they do not affect your premium. You pay the same price whether you buy directly from a carrier or through an agency like ours. We disclose our business model to maintain trust and transparency.

Editorial Independence

Our content is not influenced by carrier commission structures. We recommend coverage based on:

  • Client needs: What coverage genuinely protects them
  • Value: Best coverage-to-price ratio
  • Carrier strength: Financial stability and claims reputation
  • Service quality: Ease of working with the carrier

Questions About Our Editorial Process?

We're happy to explain our content creation, review, and accuracy standards in more detail.

Contact Us